Principles for implementing duty of care in health, social care Essay Example for Free

Principles for implementing duty of care in health, social care Essay Describe how to respond to complaints Responding to complaints, whether made by a parent or a staff colleague, you should always keep professional and listen to what the person has to say. You should keep calm and by being respectful and apologising when necessary which helps to diffuse potential conflict. Complaints need to be resolved as quickly as possible and constructively to avoid creating a bad atmosphere for all those involved. When responding to a complaint, it is important to listen to the other person’s point of view. You should avoid making personal comments and focus on the facts throughout. Always apologise if you are wrong and explain how you will resolve the situation. Explain the main points of agreed procedures for handing complaints If a member of staff or a parent wishes to make a complaint they should discuss their complaint with the setting leader first where most complaints can be resolved quickly. If the parent or member of staff is not happy with the outcome they should then put their complaint in writing to the setting leader who can then pass the details onto the owner or chairperson of a committee run setting. The setting will look into the complaint and once they have come to a conclusion the setting leader can arrange a meeting with the person who made the complaint to discuss the outcome. If the person is still not happy with the outcome they can ask for a further meeting with the setting leader and the owner or chairperson where they can also invite a representative. They can then all meet up to try and come to a conclusion. Everything at this meeting will be noted and recorded. If the complaint can still not be resolved at this meeting then a further meeting can be made where an external mediator is invited. The external mediator will then investigate the complaint and then arrange a meeting for all parties to settle the complaint. A record of the meeting will be made which will discuss any decisions that have been made. Everyone that attends the meeting will need to sign the record and will get a copy of all the notes. This signed record should conclude the complaint. Parents are entitled to contact Ofsted throughout any stage of the complaints procedure. The telephone number of Ofsted will be on the settings complaints procedure.

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David Kim Physics Lab 1 02/11/14 Section: A1 Introduction In Experiment 1, the objective was to weigh 150 pennies and find the best estimate value and the uncertainties for the weight of the pennies. Instrument uncertainty is the least value that can be read from the measuring device. It is always less than or equal to the least count. The least count is the smallest division that can be marked or shown from a certain instrument. The instrument uncertainty is equal to the least count in this experiment. Random errors are simply mistakes that are made due to the instrument being used or the measured object being poorly defined. The total uncertainty of a measurement is calculated by using the instrument uncertainty and the uncertainty due to fluctuation. Uncertainty due to fluctuation is dependent on the average and the total amount of times there was a measurement. This average is found when:  ¯x= 1/N (x_1+x_2+ †¦+ x_n ) N is the total number of measurements, x1 is the first measurement, x2 is the second measurement, and xn is the last measurement. The uncertainty due to fluctuation is found by: ∆x_fl= ÏÆ'_x/√N ÏÆ'_x is the standard deviation of the mean and N is the total number of measurements. Standard deviation can be found by: ÏÆ'_x= √((d_1^2+ d_2^2+ †¦+ d_N^2)/(N-1)) Where d_n(the derivative) is found by: d_n=x_n- x Ì… This in words is: the measurement of the nth term subtracted by the mean. Total uncertainty is found by: ∆x= √(∆x_ins^2+ ∆x_fl^2 ) Where ∆x_ins is the instrument uncertainty and ∆x_fl is the uncertainty due to fluctuation. Initial Data Part A1: Instrument Uncertainty Quiz Student has passed the test The following answers were entered for the digital device # 2: Units g Least count 0.1000 I... ...ould have to take around 300 measurements so that the results would be accurate and precise to the expected value of 100. In part B of the experiment, the standard mass of the penny between 1941 and 1982 was 3.100 g; and between 1983 and 2011, the standard mass was 2.500 g. The standard mass of the penny changed between 1982 and 1983. The mass was decreased by .600 g. Pennies lose or gain weight in circulation because most of the pennies were not 2.5 or 3.1 grams on the dot. The possible rust or erosion from the time it was in circulation helps to describe the range that the mass of the pennies had. In general, most of the measurements were accurate compared to the expected value. The measurements on the most part were accurate. However for the outliers, the rust and the erosion to the penny can describe the mass being significantly higher or lower.

Outlook Towards Maintenance of Liquid Assets to Ensure

How to maintenance of liquid assets to ensure frm has adequate cash? Asking the above-referenced question without statistics makes it impossible for anyone to give you a proper answer. Generally speaking, you must limit expenses and ensure that some of your assets are in the form of short term assets. The higher your short term assets and the less your short term debt, the better your ability to pay the debt (short term liquidity ratio / liquidity ratio help you determine this). There is no perfect number or ratio for every firm. Each industry/business is unique.Strive to control debt (some debt is very good since it helps a business grow) and to maintain enough assets in the form of cash and cash equivalents Companies (Acceptance of Deposits) Rules, 1975 Maintenance of liquid assets (1) Every company shall, before the 30th day of April of each year, deposit or invest, as the case may be, a sum which shall not be less than 23[fifteen per cent] of the amount of its deposits maturing d uring the year ending on the 31st day of March next following in any one or more of the following methods, namely: a) in a current or other deposit account with any scheduled bank, free charge of lien; (b) in unencumbered securities of the Central Government or of any State Government; (c) in unencumbered securities mentioned in clauses (a) to (d) and (ee) of section 20 of the Indian Trusts Act, 1882 (2 of 1882); 24[(d) in unencumbered bonds issued by the Housing Development Finance Corporation Limited, Bombay, a company incorporated under the Companies Act, 1956 (1 of 1956), and notified under clause (f) of section 20 of the Indian Trusts Act, 1882 (2 of 1882)]: 5[Provided that with relation to the deposits maturing during the year ending on the 31st day of March, 1979, the sum required to be deposited or invested under this sub-rule shall be deposited or invested before the 26[30th day of September, 1978]. ] Explanation. – For the purpose of this sub-rule, the securities re ferred to in clause (b) or clause (c) shall be reckoned at their market value. 2) The amount deposited or invested, as the case may be, under sub-rule (1), shall not be utilized for any purpose other than for the repayment of deposits maturing during the year referred to in that sub-rule, provided that the amount remaining deposited or invested, as the case may be, shall not at any time fall below 23[fifteen per cent] of the amount of deposits maturing until the 31st day of March of that year. ] Maintainence of Liquidity in Business One of the principal aims of a Manager is the maintenance of liquid assets.Maintenance of liquid assets connotes that the firm always has enough cash in hand to pay for – 1. Recurring Expenses 2. To make unexpected large purchases 3. To meet emergencies at all times The best way to maintain a cash flow is to prevent overdue accounts and avert a blockage in the inflow of income. The ideal way to do this would be avoiding doing business with custome rs who have proven bad credit histories however, on the other hand rigid customer policies limiting the firms business with companies having only irreproachable credit records would deplete the firm's pool of potential customers.With the Management looking at expanding the business it becomes necessary to do business with most people who want to do business with you. The reality of a growing business is that the biggest and best clients also want sufficient billing period and then ask for two months time for making payments. Here is where the Manager is caught between two horns. While the firm does not want to lose clients or destroy any potential or established business relationships by laying down harsh payment terms, it is also necessary for the Manager to take some control of accounts receivable to avoid causing chaos with the cash flow.Expansion of business requires extension of credit and when a firm extends credit, it is in effect loaning customers money, which in turn affect s liquidity as any company wants to be reasonably sure that the money will be paid back. The primary step towards maintenance of liquid assets therefore commences with verification of ‘customer credit worthiness’. Certain steps can be taken to check whether the customer is good enough on his payments- 1. Check each company’s credit history before extending credit. 2. Check how long the company has been in business. 3. Obtain Credit Reports as they show historical payment data; bankruptcy records; any

Kilauea Volcano

Located in the Pacific Ocean, Hawaii and the Hawaiian Islands are the cone-shaped tops of gigantic ocean volcanoes. Located in the southeast region of the Island of Hawaii, Kilauea sits on the flank (or the side) of the active Mauna Loa volcano, and is one of five shield volcanoes that together form the Island of Hawaii. Kilauea is one of the most active volcanoes on Earth, and it is the youngest. Kilauea stands just under 4,200 feet tall above sea level at its highest point. The staff of the U. S. Geological Survey at the Hawaiian Volcano Observatory currently lists Kilauea’s Volcano Alert Level as watch  and its Aviation Color Code as orange. Kilauea is studied and constantly monitored because of its continuous lava flow. Kilauea is a broad shield volcano which is a gently sloping mountain made from a large number of usually very fluid lava flows. It is also locally interbedded with deposits of explosive eruptions. Eruptions at Kilauea happen mainly either from the summit caldera or along either of two long rift zones (East and Southwest) that extend from the caldera and run approximately parallel to the coastline and extend to the sea on both sides. Rift zones are fractured zones of weakness within the volcano. The Southwest rift zone is very active and has a desert effect. The crater located at this rift is called Pu’u ‘O’o; the East rift zone is called the Kupaianaha crater. Steam and sulfur vents can be seen and smelt in different areas on Kilauea. The surface of Kilauea is about 90% lava flow less than 1,100 years old, and 70% of the surface is younger than 600 years. The Kilauea summit caldera is about two miles wide and more than three miles long. A caldera is the actual caving in of the top of the mountain. The summit caldera houses the crater. The high summit of Kilauea is caused by more frequent eruptions than other locations on the volcano. The crater is the main vent inside the caldera, the opening through which lava flows. Eruptions from Kilauea are known for creating volcanic smog (vog). This smog affects many areas of the Hawaiian Islands, including Oahu and Honolulu whenever winds come out of the south or southeast. The estimated age of the earliest above ground (subaerial) eruptions of Kilauea is between 50,000-100,000 years. The last eruption began on January 3, 1983 to the present. During this time, the lava flows have unfortunately caused destruction of nearly 200 houses, resurfaced over 13km of highway with lava, destroyed the National Park visitor center, and a 700 year-old Hawaiian Temple. It has also added new coastline to the island. There are no signs that the current eruption is slowing or will end anytime soon. Kilauea has little vegetation. Kilauea has the volcano status of Historical. Kilauea has had 61 historical eruptions, not counting the continuous lava-lake activity in the crater. The oldest dated rocks from Kilauea are 23,000 years old. The Island of Hawaii sits on (almost in the middle of) the Pacific Plate. The Pacific Plate is a giant jigsaw piece of the Earth’s crust that is slowly moving in a northwesterly direction. It moves about four inches a year. There is a basically stationary hot spot deep within the Earth’s mantle. Heat from this hot spot makes molten lava and rock (magma) that rises through the Pacific Plate and erupts continuously on the ocean floor. After thousands of eruptions and over many many years, an island forms a rocky mass above sea level. It is estimated that Kilauea began to form about 300,000-600,000 years ago, and has been active ever since. Kilauea rose above the surface of the sea as an island approximately 50,000-100,000 years ago. Through geologic studies of surface exposures and drillhole samples, it is known that Kilauea is made mostly of lava flows. Research over the past few decades shows that Kilauea has its own magma-plumbing system, extending to the surface from more than 60km deep in the Earth. On an average day, Kilauea puts out several hundred thousand cubic yards of lava. It also causes frequent earthquakes, but many of them are small enough that only a few people feel them. In Hawaiian the word Kilauea means â€Å"spewing† or â€Å"much spreading†, referring to the continuous lava flow. Kilauea is the home of Pele, the Hawaiian fire and volcano goddess. Several special lava formations are named after Pele. Pele’s Tears are small droplets of lava that cool in the air and keep their teardrop shapes. They are jet black in color. Pele’s Hair are thin, brittle strands of volcanic glass that often form during the explosions that occur with a lava flow, usually from lava fountains. Kilauea Crater is part of the Hawaii Volcanoes National Park. Kilauea is the Earth’s most visited active volcano. Unlike most other active volcanoes, Kilauea is approachable, is world-famous, and has been called the â€Å"drive-up† volcano because of the easy access to many of its areas of volcanic activity, especially the summit caldera. I wanted my landform to be in the USA! I chose Kilauea because it is in Hawaii, and one of the most active volcanoes in the world. I thought it would be cool to research.

Analysis of the Reasoning of the Declaration of Independence essays

Analysis of the Reasoning of the Declaration of Independence essays Jefferson gives evidence of Englands disregard of our rights and the destruction of our government. Throughout the Declaration Jefferson states clear and reasoned facts as to why we should have our independence from England. One of Jeffersons main arguments was that all men are created equal. By this he meant that every pe3rson, either rich or poor, had the same God given rights as any other person. He has refused to pass other laws for the accommodation of large districts of people, unless those people would relinquish the right of representation in the legislature, a right inestimable to them, and formidable to tyrants only. Basically, this means that the King refused to pass laws for the people unless they gave up their right of representation. In summation to the argument that all men are created equal Jefferson also said that we should be able to form our own government. It also says that if this government abuses its power, the people have the right to abolish it. We had established a judiciary system but it was weak because the King would tell the judges how to pass sentence, if they disobeyed him, he would decrease their salaries. The Declaration clearly shows this when it says, He has made our judges dependent on his will alone...the amount and payment of their salaries. He would also obstruct the passing of laws. He has suffered the administration of justice totally to cease in some of these states refusing his assent to laws for establishing judiciary powers. Moreover, one of Jeffersons biggest arguments was that of liberty. While America was under the rule of England we had no liberty. There were guards and soldiers stationed in houses and offices in all the colonies. He has erected a multitude of new offices, by a self-assumed power and sent hither swarms of new officers to harass our people and eat out the...

Hong Kong's Hospitality Industry Assignment Example | Topics and Well Written Essays - 1750 words

Hong Kong's Hospitality Industry - Assignment Example In a recent forum of human resource professional bodies of Hong Kong, Malaysia and Singapore, in Malaysia, participants were unanimous in their view that Job hopping had became so rampant in these countries that it had become a culture (Asia-pacific management news, 1997). The hospitality industry in Hong Kong registered strong rebound during the year 2005. Visitors from America and Europe, Africa and Middle East grew 15.1% and 25.6% respectively. Growth rate of visitors from Australia, Newzeland and South Pacific was even higher at 31.8%. Visitors from North Asia, South and South East Asia increased 19.9% and 21.4% respectively (Hong Kong Hotels Association ED review, 2004-05). Based on the data provided by the Hong Kong office of China National Tourism Administration, China outbound Travelers reached 28 million in 2004 in which 12.25 million visited Hong Kong i.e., 43.75%. Hong Kong continues to be the single largest outbound destination for Chinese travelers also. In this way the hospitality industry in Hong Kong is passing through boom period. One of the biggest challenges the hospitality industry of Hong Kong is facing today, the rapidly grow... Based on the data provided by the Hong Kong office of China National Tourism Administration, China outbound Travelers reached 28 million in 2004 in which 12.25 million visited Hong Kong i.e., 43.75%. Hong Kong continues to be the single largest outbound destination for Chinese travelers also. In this way the hospitality industry in Hong Kong is passing through boom period.One of the biggest challenges the hospitality industry of Hong Kong is facing today, the rapidly growing demand for more hotel staff and acute shortage of manpower and talent. Higher staff turnover and the difficulty in retaining staff is primarily affecting the stability of the industry and high service standards. There are paucity of studies and researches regarding employees' turnover and lack of findings in terms of employees' interests and expectations. The economy i.e., the most common reasons given for leaving is the availability of higher paying jobs. In a better economy the availability of alternative jobs plays detrimental role in turnover but this tends to be over stated. The performance of the organization, the organizational culture, the characteristic of a job, unrealistic expectations, demographics and the person himself can be the reasons for higher turnover. It is important to note that the factors, which have been listed above, can be classified as being within or beyond the control of the employing organization. In order to actively participate in reducing costs associated with turnover, organizations need to identify those factors over which they do have some control and initiate necessary changes to reduce turnover attributable to these controllable factors. Therefore, the present study is planned and

Philosophy Essay Example | Topics and Well Written Essays - 1000 words - 4

Philosophy - Essay Example Considering my position, I may consider soul to be the ultimate manner of allowing a person to be somewhat same throughout life. The first explanation is somewhat the most common where a person is shown to have a childhood. But it should be noted that this respective person has grown up over the years. This means that the person is not the same anymore. Thus, this clarifies that one cannot be same over the years if experience of living is the manner to claim difference of personality and identity. Secondly, the physical features are also marked to define a person’s identity throughout life but as a matter of fact, even the physical features would change with the passing of years. Thus, even this explanation regarding self proves to e unacceptable. Furthermore, it is the DNA which provides further definition to the concept of being you and sameness of you throughout life. In conjunction to this, it is evident that twins may have same DNA. It is due to this reason that DNA is an other unacceptable definition to this question. As noted by the author, â€Å"The mystery of personal identity is figuring out how we can solve both the problem of difference and the problem of sameness† (Hales 151). ... This clearly means that a person who is unconscious is a person without soul. The critique to my position as per the author is that one cannot simply rely on psychological state of a person, as mind-body relationship reacts to it, can be a way to explain the identity of a person because it may change over the time. As noted in the book, â€Å"Nowadays people sometimes equate their soul with their personality, or use soul to refer to the ethical faculty of the mind. Thus a conscious-less psychopath might be called soulless† (Hales 157). Thus, it is extremely important to provide such a statement by undergoing psychological criterion making soul=mind to be ineligible. II. Likewise Hales, I would like to comment for this question. The aspect of knowledge is somewhat blurred in the minds of people. There is a way to spread knowledge which is impartation done by the educational institutions. The criterion of knowledge which is basically being provided in such a manner is mere repea tedly ratified facts and figures which have been gained by experiences and Methodism (Turnbull, Trnbull and Shogren). However, the fact remains that this knowledge which was gained later on, was once used to be incorrect. The measure and acceptance of any fact which is regarded as knowledge, is done in the manner of claimed including true or false. This means that previously it was the fact which was considered to be superficial. I would like to connect this idea with the dialogue from the movie Men in Black which has also been used in the textbook considered for this assignment. It is as follows, â€Å"1500 years ago everybody ‘knew’ the Earth was the center of the universe. 500 years ago everybody ‘knew’ the Earth was at. And 15 minutes ago